Case study
Preventative Maintenance Plan in Action
Case Study #13630 & RPC Report Summary · October 28, 2024
This property has been under management since 2020. The owners — experienced flipping houses and managing rentals — initially felt confident handling maintenance themselves. After joining the Preventative Maintenance Plan (PMP), they saw the value of regular upkeep.
The PMP is built to keep small maintenance issues from becoming expensive problems. It is not a remodel or major renovation program. The focus is regular inspections and minor repairs that preserve condition and limit future damage.
This case study reviews services provided in 2024, typical costs for each item, and how the PMP saved the owners time and money by addressing issues early.
2024 overview
6-month biannual inspection
Report: 89 pages. The biannual inspection covers safety and habitability for tenants, and tenant accountability against the lease. It identified maintenance needs from minor fixes to larger concerns.
Survey value: $149 · April 8, 2024
View sample RPC report (PDF) →
Maintenance included in the PMP
Completed during the survey visit:
Kitchen sink caulk (organic growth)
Cracked caulking can cause moisture buildup, mold, cabinetry damage, and tenant complaints.
Value: $50
Missing smoke alarm (hallway)
Smoke/CO detection required in the hallway. Missing or non-functioning devices create liability exposure.
Value: $149
Cracked vanity caulking (bathroom)
Same moisture risk as kitchen caulk — addressed during the survey visit under the PMP.
Value: $99
Additional maintenance (approved after estimate)
Estimates included a 20% PMP discount:
Non-functioning range hood
Wiring was never completed. Cord added and line run through the attic as needed.
20% PMP discount = $79
Missing downspout (backyard)
Missing downspouts can lead to foundation issues, water infiltration, and dry rot if left alone.
20% PMP discount = $75
Larger repair items
- Handrail and front porch damage — owner opted to handle independently.
- Peeling paint and fascia dry rot — scheduled for future long-term maintenance.
$601 value through six months
Tenant expectations
Items for the tenants to correct before the next inspection (sent by the property manager):
- Replace broken/missing faceplate on outlet
- Reduce garage obstructions to panel
- Remove items leaning against siding
- Cut back overgrowth around HVAC
- Pick up debris in the back yard
Seasonal services (PMP + PNW)
In addition to inspections, the PMP + PNW package includes seasonal services at no additional charge — completed in a single visit with photo summaries for the owner:
- Roof blow-off$232
- Gutter cleaning$137.50
- Roof treatment$232
- Winterization$60
Seasonal services invoice & pictures (PDF) →
October 23, 2024
Second 6-month inspection
Report: 79 pages · survey value $149 · October 28, 2024. Many of the same watch items appeared, with clear improvement where tenants had received written notice:
- Front porch repairs completed
- Kitchen and bathroom caulking still in good shape
- New, functioning smoke alarm
- Face plate installed on primary bedroom closet outlet
- Handrail cleaned and painted
- Debris along side of house removed; clutter reduced
$1,411.50 total value in 2024
Conclusion
The Preventative Maintenance Plan gives owners a clearer picture that properties are being watched and that small issues are handled before they become larger, costlier problems. For this property, the PMP saved money and the hassle of coordinating multiple vendors. Regular inspections and maintenance kept the home safer and better maintained for owner and tenants alike.