For Property Managers
A standard report, and the small work done with it
Owners get a third-party CRCA Rental Property Condition report on one method, and the preventative items that are too small to dispatch, included in the plan price.
Preserving Properties. Preventing Problems.
Traditional occupied inspections vary by whoever shows up. Scope drifts. The file is sometimes a drive-by note. Owners absorb that, and a later question arrives with nothing solid behind it.
Under the RPC standard, every survey is performed by an independent, insured CRCA Tech working with Envision Property Services, to the same method. What you deliver this cycle matches what you delivered last, on every door. NRPS Institute publishes the standard. The survey is third-party. CRCA is a credential, not a license.
Standardized
What that means on a visit
- One standard method, so scope does not drift between visits or Techs.
- Every finding marked Now, Soon, or Monitor, with the same photo and grading criteria.
- The same defect recorded the same way, door to door.
- A dated report an owner can read a year later.
- Field work by an independent, insured CRCA Tech. The credential includes a background check and can be confirmed with NRPS Institute.
See how the RPC standard works.
Traditional walkthrough vs. a standardized survey
Traditional occupied inspection
- Scope varies with whoever walks the unit.
- Notes and photos are inconsistent — sometimes just a drive-by note.
- Hard to compare one visit, or one door, to the next.
- Often run by the same office that manages the property.
- Small preventative items come back later as separate trip charges.
Envision CRCA survey · RPC standard
- One standard method on every visit.
- Photo-documented, with each finding graded Now, Soon, or Monitor.
- Comparable door to door and cycle to cycle.
- Performed by an independent, insured CRCA Tech working with Envision. CRCA is a credential, not a license.
- Built-in preventative items handled on the visit, at the plan price.
A survey day
What you and your tenant see, step by step
01
Notice
Tenants get the survey week, then the day with an estimated time, and the legal entry notice. The time of day is not guaranteed. Tenants do not need to be home, and they can confirm the day or ask for a different one from the link in their notice.
02
On the way
When the CRCA Tech heads to the door, the tenant gets a text, and you see it under Field updates in your portal.
03
On site
The tech taps Start at the door and the survey begins. Your portal shows the start time. Problems the tech finds come to you as work items, with photos.
04
Finished
You get an email that the survey is done, and the tenant is asked if they had any issues. If we could not get in, we return the following business day.
05
Report
The report is released to you after our 24-hour quality check, in the Reports tab of your portal.
Field updates and work items are in your client portal, under Field updates.
Why it matters to the office
Reporting, a third party, and hours back
01
Proactive protection
A set cadence surfaces small problems before they are emergency calls. Fewer surprised owners.
02
One method across the book
Every property, every cycle, measured the same way. Briefing an owner does not depend on who walked the house.
03
Hours back
Scheduling, tenant notice, and the field visit sit with Envision. Your people stay on owners, tenants, and the book.
04
A third-party record
When the office that runs the property also walks it, findings get questioned. The survey is third-party: an independent, insured CRCA Tech working with Envision Property Services, held to the RPC standard.
The plan
The RPC report, with the small work included
Owners hesitate when every small item becomes a work order and a minimum trip charge. Caulk, a loose drain, a smoke or CO alarm — easy to overlook because they feel too minor to send someone, and expensive when they are sent as their own call.
The Preventative Maintenance Plan is the CRCA RPC report with those items built in. They are handled on the survey visit, at the plan price. The Pacific Northwest (PNW) package adds the seasonal exterior work. You still brief the owner from one report. The office is not also the field crew, and the owner is not paying a service-call minimum for each small item. Larger repairs stay outside the plan and are quoted separately.
How the work is split
You keep the book. We keep the visits.
Building this in-house means owning the method, the training, the consistency checks, and the background checks. Envision already works to the published standard. The survey itself stays third-party.
You approve the survey months and stay the owner contact. Envision schedules the visits, notifies tenants, and sends the report. An independent CRCA Tech walks the property. When a finding needs more than the built-in items, you decide with the owner from that record. The survey is observational. It is not a home inspection, and it is not a code, structural, or engineering inspection.
Pricing
Property manager rates
Plan
Preventative Maintenance Plan
$49 / month / door
Plan
PMP + PNW Package
$69 / month / door
- PM survey: $149 biannual
- Move-in / move-out: $149
- B2B from $199
Book details
Rates, billing, and the calculator
Book rates, owner billing, the survey-cost calculator, and cobranded owner pages are on the next page. Owners who run their own rental can start at For Owners.