Case study
Preventative Maintenance Plan in Action
Case Study #13630 & RPC Report Summary · October 28, 2024
Preserving Properties. Preventing Problems.
This property has been under management since 2020. The owners — experienced flipping houses and managing rentals — initially felt confident handling maintenance themselves. After joining the Preventative Maintenance Plan (PMP), they saw the value of regular upkeep.
The PMP is built to keep small maintenance issues from becoming expensive problems. It is not a remodel or major renovation program. The focus is regular surveys and minor repairs that preserve condition and limit future damage.
This case study follows the services provided in 2024 — the typical cost of each item, and how the PMP saved the owners time and money by addressing issues early. Scroll the timeline below.
April 8, 2024
2024 overview
6-month biannual survey
Report: 89 pages. The biannual survey covers safety and habitability for tenants, and tenant accountability against the lease. It identified maintenance needs from minor fixes to larger concerns. Completed April 8, 2024 — included in the plan.
Survey value: $149
April 8, 2024
Maintenance included in the PMP
Completed during the survey visit at no additional charge — typical value shown:
Kitchen sink caulk (organic growth)
Cracked caulking can cause moisture buildup, mold, cabinetry damage, and tenant complaints.
Valued at $50
Missing smoke alarm (hallway)
Smoke/CO detection required in the hallway. Missing or non-functioning devices create liability exposure.
Valued at $149
Cracked vanity caulking (bathroom)
Same moisture risk as kitchen caulk — addressed during the survey visit under the PMP.
Valued at $99
May 3, 2024
Additional maintenance (approved after estimate)
Estimates included the PMP discount:
Non-functioning range hood
Wiring was never completed. Cord added and line run through the attic as needed.
PMP discount applied: $79
Missing downspout (backyard)
Missing downspouts can lead to foundation issues, water infiltration, and dry rot if left alone.
PMP discount applied: $75
Larger repair items
- Handrail and front porch damage — owner opted to handle independently.
- Peeling paint and fascia dry rot — scheduled for future long-term maintenance.
$0
Value through six months
Before the next survey
Tenant expectations
Items for the tenants to correct before the next survey, sent by the property manager:
- Replace broken/missing faceplate on outlet
- Reduce garage obstructions to panel
- Remove items leaning against siding
- Cut back overgrowth around HVAC
- Pick up debris in the back yard
October 23, 2024
Seasonal services (PMP + PNW)
Beyond the surveys, the PMP + PNW package includes seasonal services at no additional charge — completed in a single visit with photo summaries for the owner:
Roof blow-off
$232
Gutter cleaning
$137.50
Roof treatment
$232
Winterization
$60
October 28, 2024
Second 6-month survey
Report: 79 pages — included in the plan. Many of the same watch items appeared, with clear improvement where tenants had received written notice:
- Front porch repairs completed
- Kitchen and bathroom caulking still in good shape
- New, functioning smoke alarm
- Face plate installed on primary bedroom closet outlet
- Handrail cleaned and painted
- Debris along side of house removed; clutter reduced
Survey value: $149
$0
Total value in 2024
Conclusion
The Preventative Maintenance Plan gives owners a clearer picture that properties are being watched and that small issues are handled before they become larger, costlier problems. For this property, the PMP saved money and the hassle of coordinating multiple vendors. Regular surveys and maintenance kept the home safer and better maintained for owner and tenants alike.